Everything you need to know about how we work together.
How do I book an appointment?
Taking the first step is simple. You can reach out directly via phone, text, or email:
Phone / Text / WhatsApp: 07599 600 233
Email: info@SBCP.uk
I may not always be able to answer immediately, but I will get back to you as soon as I can.
Our First Step:
Before booking an initial session, I usually arrange a free, brief 15-minute phone call. This gives us a low-pressure opportunity to talk through what you need, answer any questions, and see if we are a good fit to work together.
What happens during my first session?
It is completely normal to feel nervous or anxious before your first session. In fact, I remember feeling exactly the same way when I first sat in the client’s chair during my own training!
Your initial session is a gentle, collaborative space where we meet without any preconceptions. We will explore what has brought you to therapy, look a bit at your history, and talk through any worries you might have. It is an opportunity to see how it feels to be in the room together.
Attending a first session doesn’t tie you into a contract; you are entirely free to choose how you want to proceed.
Practical Questions
How many sessions will I need?
Because I work with childhood patterns and unconscious blueprints, my approach is deep and long-term. True healing takes time, so I don't offer short, six-week blocks. There is no maximum limit, and you will never be tied into a rigid contract. We work together for as long as it feels freeing and vital for you, and we will regularly review our progress.
How long is each session?
Each therapeutic session is 50 minutes long.
How often do we meet?
Consistency builds safety. We will meet weekly, on the same day and at the exact same time. This creates a steady "container" for the deep work.
If you work rotating shifts (like emergency services or nursing), let me know—I understand how unpredictable shift work can be, and I can offer flexibility to accommodate your rota.
How much does it cost and how do I pay?
Each session is £60. Payment is due on the day of your session. To keep things straightforward, I accept bank transfers, card payments, and cash.
What happens if I need to cancel or miss a session?
Because I reserve your specific hour for you every single week, I require a minimum of 48 hours’ notice for cancellations. If a session is missed or cancelled with less notice, the full fee will still be chargeable, except in truly exceptional circumstances.
Is your room wheelchair accessible?
Unfortunately, no. My therapy room at the Meridian Centre is located on the first floor, and the building does not currently have a lift. If mobility is an issue for you, we can discuss working together via secure online video sessions instead.
Boundaries, Ethics & Confidentiality
Is what we talk about confidential?
Absolutely. What you bring into the room stays between us. The only rare exceptions to this rule are if I believe you or someone else is at risk of serious, immediate harm, or in the case of serious criminal offenses. Should a situation ever arise where I need to break confidentiality, I will always aim to have an honest discussion with you about it first.
Do you talk to anyone else about our work?
As an Accredited Member of the BACP, I attend regular clinical supervision. Supervision is an essential ethical guardrail that keeps our work safe.
When I discuss my practice with my supervisor, we use professional frameworks (like the Seven-Eyed Model) to look at my own internal processes, the relational dynamics in the room, and how I can best support you. My supervisor works within the same ethical frameworks I do.
What if I start and realise it isn't for me?
You are in control of your journey. If you decide that the way I work isn't the right fit, you can stop at any time. Because our relationship is the heart of the therapy, all I ask is that we have a final session to discuss your decision. In long-term work, a planned, empowering "ending" is an important part of the healing process.
Can I speak to you outside of our sessions if I'm struggling?
Unfortunately, I am generally unable to offer emergency support outside of our scheduled sessions.
If you need urgent support:
Please contact your GP, call NHS 111, or call the Samaritans on 116 123 (free, 24/7 helpline).
Insurance & Employee Assistance Programmes (EAPs)
Are you affiliated with insurance companies or EAPs?
Yes. I am a registered provider with Aviva, AXA, Vitality, Bupa, Health Assured, and Workplace Options. If you wish to fund your therapy through private health insurance or an employer programme, please mention this when you first get in touch.
What if my therapy is funded through an EAP or Private Health Insurance (PMI)?
If you are accessing therapy through an insurance provider or EAP, you will usually be allocated a set number of sessions. While my core philosophy is focused on long-term, depth-oriented work, I am experienced in working within these shorter frameworks.
When our time is limited by an organisation, our focus shifts slightly. Instead of untangling years of fixed childhood patterns, we use our sessions as a focused, supportive container to help you navigate a current crisis, a difficult transition, or work-related burnout.
We will work together to:
Understand what is currently overwhelming your system so you can find your footing again.
Learn to manage stress more comfortably and prevent burnout.
Provide a solid, non-judgemental space to process immediate difficulties and build resilience.
Please note: Each EAP and insurance provider has its own specific rules regarding session limits and funding agreements. We can discuss your provider's specific guidelines during our initial phone call.
